Contact Support
Questions, bug reports, gameplay feedback, or policy concerns. Send complete details and we will respond with actionable help.
Support Scope
Use the contact form for any topic related to gameplay model or website behavior.
Gameplay Model Questions
Ask about scoring rules, overlap behavior, level progression, and expected control responses.
Mobile Or Tablet Issues
Report touch responsiveness, orientation problems, canvas fit issues, or restart flow issues.
Policy And Data Questions
Ask how local score data is stored, how to clear it, and how contact messages are handled.
Fast Response Checklist
For Gameplay Bugs
Share expected result, actual result, and the score/level where the issue occurred.
For UI Issues
Include device model, orientation (portrait/landscape), and page URL.
For Restart Problems
Tell us if restart fails by tap, button, or keyboard and share exact steps.
For Policy Requests
Specify whether the request is about contact data, storage data, or legal text clarity.
Suggested Report Template
Use this format in your message to get faster, more precise support responses.
Environment Details
Device model, operating system version, browser name/version, and orientation where the issue happened (portrait or landscape).
Action Sequence
List actions in order. Example: open Play page, start run, reach level N, press pause, resume, then observe issue.
Expected vs Actual
Explain what you expected to happen based on model rules and what actually happened in the game or interface.
Evidence
Add screenshot, short screen recording, or text log. Include whether issue is repeatable and how often it occurs.